Privacy Policy

Nael General Contracting (NGC) Employee App

Effective Date: April 6, 2025

At Nael General Contracting (NGC), we value the privacy of our employees and are committed to protecting the personal information collected through our mobile application ("App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the App to manage internal service requests and track attendance. Please read this policy carefully. By using the App, you agree to the practices described herein.

1. Information We Collect

We collect information necessary to provide the App’s functionality to our employees. This includes:

  • Personal Information: Your name, employee ID, job title, department, and company email address.
  • Service Request Data: Details of internal service requests (e.g., IT support, facility issues), including descriptions and timestamps.
  • Device Information: Device type, operating system, IP address, and unique device identifiers.
  • Usage Data: App interactions, such as pages visited and features used, to improve functionality.

2. How We Collect Information

We collect information:

  • Directly from You: When you log in, submit service requests, or record attendance.
  • Automatically: Through app usage and device sensors with your permission.
  • From Company Systems: Your employee profile data synced from Nael General Contracting (NGC)’s HR database.

3. How We Use Your Information

We use your information to:

  • Facilitate internal service requests (e.g., routing IT tickets to the appropriate team).
  • Track employee attendance for operational and payroll purposes.
  • Improve the App’s performance and user experience.
  • Ensure security and compliance with company policies.
  • Communicate updates or resolve issues related to your requests.

4. How We Share Your Information

Your information is not sold or shared with third parties for marketing purposes. We may share it:

  • Within Nael General Contracting (NGC): With departments (e.g., HR, IT) to fulfill your requests or manage attendance.
  • Service Providers: With trusted vendors (e.g., cloud hosting, analytics) under strict confidentiality agreements.
  • Legal Compliance: If required by law, regulation, or legal process.

5. Data Security

We implement reasonable technical and organizational measures to protect your information, such as encryption, access controls, and secure servers. However, no system is completely immune to risks, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy or as required by company policy and applicable laws. Attendance and service request data may be archived for 1 year for auditing purposes.

7. Your Rights

As an employee, you may:

  • Request access to your personal data held by the App.
  • Request corrections to inaccurate information via HR or App support.
  • Contact us with privacy concerns (see Section 9).

Note: Your use of the App is governed by Nael General Contracting (NGC)s employee policies, and certain rights may be limited by employment agreements.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be communicated via the App or company email, with the updated effective date noted above.

9. Contact Us

For questions or concerns about this Privacy Policy or your data, contact:

Nael General Contracting (NGC)
Opp. Al Ain Hospital Al Mutarid District,
Al Siray Street NBH Building - 148,
Ground Floor P.O Box : 18381, Al Ain, UAE.
Email: info@naelconstruct.com
Telephone : +971 (3) 7625 444

© 2025 Nael General Contracting (NGC). All rights reserved.